Privacy Policy

1. Introduction

b7bd is committed to protecting the privacy and personal information of all players who use our online gaming platform. This Privacy Policy applies to all users of b7bd located in Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

By registering an account, depositing funds, or browsing our site, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree to any part of this policy, please discontinue use of the b7bd platform immediately.

2. Information We Collect

When you create and use a b7bd account, we collect several categories of personal information to deliver our services effectively and responsibly. The types of data we collect include:

• Identity information: your full name, date of birth, and gender as provided during registration.
• Contact information: your email address and mobile phone number used to verify your account.
• Financial information: payment method details, transaction history, deposit and withdrawal records via bKash, Nagad, Rocket, Upay, or bank transfer.
• Technical information: your IP address, browser type, device model, operating system, and session data collected automatically when you visit b7bd.
• Behavioral data: your gaming activity, betting history, bonus usage, and session duration on the platform.

We collect only the data necessary to provide our services. You are not required to submit information beyond what is needed for account creation and regulatory compliance.

3. How We Use Your Information

b7bd uses collected personal data for the following purposes only:

• Account management: creating and verifying your account, authenticating your identity, and maintaining account security.
• Transaction processing: handling deposits and withdrawals through bKash, Nagad, Rocket, Dutch-Bangla Bank, City Bank, BRAC Bank, and other approved payment partners.
• Customer support: responding to queries, resolving disputes, and sending service-related notifications by email or SMS.
• Responsible gaming compliance: monitoring gameplay patterns to detect signs of problem gambling and enforce self-exclusion or deposit limit requests.
• Platform improvement: analyzing aggregated, anonymized usage data to improve our games, features, and overall user experience.

4. Payment Data & Transactions

All financial transactions on b7bd — including deposits made via bKash, Nagad, Rocket, or Upay — are processed through encrypted payment gateways. We do not store your full mobile banking credentials or card numbers on our servers. Transaction records are retained in a secure, access-restricted environment.

Withdrawal requests are verified against your registered payment method and identity documentation. This process ensures that funds are returned only to the original account holder. Typical withdrawal processing times depend on the selected payment channel.

5. Cookies & Tracking Technologies

b7bd uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and measure site performance. The categories of cookies we use are:

• Essential cookies: required for the platform to function, including session management and security authentication.
• Functional cookies: used to remember your language preference, account settings, and game preferences for a personalized experience.
• Analytics cookies: help us understand how players navigate b7bd so we can identify areas for improvement and optimize game loading performance.

You may adjust your browser settings to decline non-essential cookies at any time. Please note that disabling certain cookies may affect the functionality of the b7bd platform, including the ability to stay logged in between sessions.

6. Data Sharing & Third Parties

b7bd does not sell, trade, or rent your personal information to any third party for marketing purposes. We may share limited data with trusted partners strictly for the purposes of delivering our services:

• Payment processors: to authenticate and execute financial transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard networks.
• Identity verification services: to confirm your age and identity in compliance with responsible gaming requirements (players must be 21 years or older).
• Technology providers: platform infrastructure and security vendors who are contractually bound to protect your data and may not use it for their own purposes.

All third-party service providers who receive your data are vetted and bound by strict confidentiality agreements. They may only process data in accordance with our instructions and applicable law.

7. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our platform employs SSL encryption for all data transmissions, secure servers with restricted access controls, and regular security audits.

Despite these precautions, no method of data transmission over the internet or electronic storage is 100% secure. While b7bd takes all reasonable steps to protect your data, we cannot guarantee absolute security. We encourage players to use strong, unique passwords and to never share login credentials with others.

8. Data Retention

b7bd retains your personal data for as long as your account remains active or as necessary to provide our services. If you close your account, we will retain transaction records and identity verification data for the period required by applicable law and for the resolution of any outstanding disputes.

Anonymized or aggregated data that cannot identify any individual may be retained indefinitely for analytical and platform improvement purposes. When personal data is no longer needed, it is securely deleted or anonymized.

9. Your Privacy Rights

As a b7bd player, you have the following rights regarding the personal information we hold about you:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if you believe any of your data is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: in certain circumstances, you may request that we delete your personal data, subject to legal retention requirements.
• Right to restrict processing: you may ask us to limit how we use your data while a request or complaint is being investigated.
• Right to data portability: you may request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe. Identity verification may be required before we action any data request.

10. Children's Privacy (21+ Policy)

b7bd is strictly an adults-only gaming platform. Our services are intended solely for individuals aged 21 years or older. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you are not permitted to register, deposit, or participate in any games or betting activities on b7bd.

If we discover that personal data has been collected from a player who is under 21, we will promptly delete that information from our systems and terminate the associated account. If you believe your child has registered on our platform, please contact us immediately at [email protected] so we can take appropriate action.

11. Changes to This Privacy Policy

b7bd reserves the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify registered players via the email address on file or through a prominent notice on our website. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

Your continued use of the b7bd platform following any changes to this policy constitutes acceptance of the revised terms. If you disagree with any update, please cease using the platform and contact support to request account closure.

12. Contact & Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b7bd handles your personal data, our dedicated support team is available 24/7 to assist you. All privacy-related enquiries should be directed to our official support email.